Remote Therapeutic Monitoring (RTM) Services

Support patients beyond visits, track real-time data and grow your revenue

Remote Therapeutic Monitoring (RTM) extends care outside the clinic setting, enhancing patient support, boosting recovery, and creating new revenue opportunities.

At Summit RCM, we turn patient data into better health gains and sustainable revenue through integrated RTM support.

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Remote Therapeutic Monitoring Services

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RTM Services We Provide

At Summit RCM, we offer comprehensive end-to-end Remote Therapeutic Monitoring (RTM) services that simplify implementation, engage patients, and maximize reimbursement at every step, including:

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Turnkey RTM Program Launch

We build your RTM program from the ground up, evaluating your patient base, selecting the right technology, integrating with existing systems, and tailoring workflows to your practice model.

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Patient Enrollment & Support

Smooth onboarding is critical. We enroll patients, train them on app/device use, ensure consent/documentation, and provide ongoing technical support to maximize adherence.

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Continuous Monitoring & Alert Management

We collect non-physiologic data (e.g., pain, function, adherence) on a daily or periodic basis, monitor for concerning trends or non-compliance, and trigger alerts for clinical review.

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Clinical Review & Remote Intervention

Our clinical support enables providers to review data trends, respond with targeted interventions or care adjustments, and proactively engage patients to keep outcomes on track.

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Billing, Coding & Claims Management

We handle all reimbursement logistics, including applying the correct RTM CPT codes (such as 98975, 98977, 98980, and 98981), preparing claims, managing denials, and handling appeals to optimize revenue.

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Analytics, Reporting & Program Optimization

We deliver dashboards and reports on engagement, adherence, outcomes, and financials. Based on insights, we continuously refine the program to improve clinical impact and ROI.

Why Choose Summit RCM for RTM

Why Choose Summit RCM for RTM

Clients choose Summit RCM because we simplify RTM, ensure compliance, and keep patients at the center of care through:

End-to-End Expertise: From program design and patient onboarding to billing, appeals, and analytics, we manage the entire RTM journey.
Compliance-First Approach: Our workflows are HIPAA-aligned and audit-ready, providing you with confidence in every claim submitted.
Revenue-Cycle Roots: Unlike software-only vendors, we bring deep billing and coding acumen to ensure maximum reimbursement.
Seamless Integration: We work within your existing EHR/EMR systems to minimize disruption and streamline adoption.
Custom Support & Optimization: We continuously monitor your metrics, recommend improvements, and stay ahead of payer rule changes to ensure you remain compliant.

Our Simple RTM Process

We make RTM easy to launch and manage, often going live within a week. Here's how our simple process works:

Step 1

Identify

Our process starts with evaluating your patient population and payer mix. By confirming eligibility upfront, we ensure your RTM program reaches the right patients and maximizes reimbursement potential.

Step 2

Enroll

Once eligible patients are identified, our team handles outreach, consent, and onboarding. This makes participation effortless for both patients and staff, laying the foundation for success.

Step 3

Engage

With patients enrolled, we maintain their connection through continuous monitoring and support. Their data is tracked in real time, and providers receive actionable insights to guide timely interventions.

Step 4

Optimize

Finally, we manage billing, claims, and reporting to ensure compliance and revenue capture. At the same time, regular reporting highlights outcomes and opportunities for ongoing improvement.

Who Benefits from RTM

At Summit RCM, we support a variety of providers who benefit from RTM, including:

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Physical Therapists (PTs)

Supporting exercise programs with patient-reported outcomes and adherence tracking.

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Occupational Therapists (OTs)

Enhancing therapy plans with real-time data to monitor functional progress at home.

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Speech-Language Pathologists (SLPs)

Tracking therapy adherence and engagement to improve speech and language outcomes.

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Orthopedic & Rehabilitation Clinics

Managing post-operative recovery and musculoskeletal care with actionable patient data.

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Chronic Care & Specialty Providers

Extending monitoring for conditions such as pain management, respiratory issues, and mobility disorders.

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Multi-Specialty Practices & Health Systems

Scaling RTM across providers to improve outcomes and capture additional revenue streams.

From solo practices to multi-location healthcare organizations, Summit RCM provides the tools, expertise, and support to make RTM an effective part of your care delivery.

Hear From Our Clients

At Summit RCM, we take pride in building lasting partnerships with our providers. Discover how others have benefited from our RTM solutions:

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Start Your RTM Journey with Summit RCM

Remote Therapeutic Monitoring is more than reimbursement. It improves patient engagement, enhances outcomes, and strengthens your practice's financial health. With Summit RCM, you gain a partner who handles every detail from eligibility and enrollment to billing, compliance, and reporting. Let's bring the power of RTM to your practice today.

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Common Questions with Answers

FAQ

RTM is a reimbursable service that allows healthcare providers to track patient-reported outcomes, therapy adherence, and symptoms between in-office visits using digital tools such as apps or devices.

Yes, Medicare recognizes RTM CPT codes, and many private payers are also beginning to reimburse. Coverage may vary, so Summit RCM verifies eligibility and payer policies for your practice to ensure accurate billing and reimbursement.

Yes, RTM and RPM can be billed for the same patient if both services meet their respective requirements. Proper coding and documentation are essential to avoid overlap issues.

RTM typically requires at least 16 days of data monitoring within 30 days to qualify for reimbursement. Summit RCM tracks this to ensure claims are compliant.

RTM uses FDA-defined medical devices, apps, or software that can capture and transmit non-physiological data such as pain levels, therapy adherence, or patient-reported outcomes. We help select and integrate the right tools for your practice.

Documentation must include patient consent, data reports, clinical reviews, time spent, and details of interactions or interventions. We ensure your documentation is structured, complete, and audit-ready.

Common errors include incorrect coding, insufficient data days, lack of interactive communication, and incomplete documentation. Summit RCM prevents these issues through proactive compliance management and regular audits.